🚀 Featured Work
Crafting the future of Online Banking by guiding users to financial confidence
2024 - Online Banking App
Shaped the strategic vision and designed a coaching-enabled Online Banking experience, introducing 8 new features and widgets that empower users to manage their finances confidently while addressing key pain points.
Methods: market research, user feedback gathering, persona creation, user stories, ideation, video creation, wireframing
Transforming Online Banking onboarding to be clear, accessible, and consistent
2025 - Online Banking App
Designed a digital-first onboarding experience for Libro’s Online Banking, replacing the outdated journey with a multi-device, accessible flow that provides clear guidance and aligns with user-first values.
Methods: user interviews and survey, icon and component design, wireframing and prototyping, usability testing
Improving Account Page design to support multi-device banking for users
2024 - Online Banking App
Improved the information architecture and UI of the Libro’s Online Banking Account Pages enabling Owners to manage their financial information efficiently. Also designed a new responsive tablet view to support seamless access across devices.
Methods: usability audit, feedback review, user scenarios, market research, ideation, wireframing, usability testing
Redesigning Libro’s website to deliver a story-driven experience that guides users toward their financial goals.
2023 - Website
Introduced action-focused components on products, a testimonial section to build trust, a revamped mobile navigation to present information better, and introduced the new Karbon typeface to align with Libro’s brand identity.
Methods: stakeholder workshops, user interviews, personas, ideation, team feedback sessions, UX writing, typography, information architecture, component creation, wireframing, prototyping
🏆 Product Highlights
Yooli
2023
Designed an AI-powered chatbot built in 72 hours during a GenAI Hackathon that secured 3rd place. Yooli automates routine inquiries and blends human guidance with intelligent automation to keep coaching front and center.
Identity and Acess
2025
Upgraded platform security for 27,500 users by designing a streamlined 2-SV flow. Balanced security protocols with intuitive UX design to protect accounts against unauthorized access without increasing login drop-offs.
Design System
2023
Architected a scalable, WCAG-compliant design system for Libro aligned with Material Design, streamlining engineering handoff and ensuring seamless responsive design across all screen sizes.
Pre-approved LOC
2024
Designed a fully digital, self-serve lending experience enabling eligible Libro customers to access a pre-approved $25,000 unsecured line of credit (LOC) without a full application
Mortgage Renewals
2025
Created a seamless digital mortgage renewal application that simplifies the renewal process by allowing users to view personalized rates and terms without the need to book appointments.
Recurring Prompt
2025
Designed a targeted prompt within the Accounts flow that guides users to verify and update their information, driving higher engagement for personalized product emails.